"We Train Leaders"
Improving Your Supervisor and Manager Skills
Tailored for your organization's needs
Do you want to get the most from your front line leaders? We can deliver our three day program "Improving Your Supervisory and Management Skills" to your organization at your site or an offsite location of your choosing. We can deliver this training as our standard three day program, a two or one day program or deliver it over numerous half days, whatever meets your busy schedule. The program is made up of six sessions over three days:
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Keys to effective management
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Building a positive work environment
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Performance management and discipline
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Strengthening your leadership abilities
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Understanding US labor laws
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Coaching and motivating your team to success
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Time Management - organizing and prioritizing for success
Contact us for more information.
Program Subjects
Keys to Effective Management
The Qualities of an Effective leader
Effects of Poor Leadership
Stumbling Blocks to Success
What Motivates People to Succeed
Managing Your Team
Management by Walking Around
The "Supervisor Seven" Tools
Strengthening Your Leadership Abilities
The attributes of a good leader
Vision and core values
Elements of effective leadership
Emotional and social intelligence
leadership styles and when to use them
Developing decision making skills
Understanding US Labor Laws
The basis of US labor law
National Labor Relations Act
Fair Labor Standards Act
Taft-Hartley Act
Title VII of the Civil Rights Act
Occupational Safety And Health Act
The Americans with Disabilities Act of 1990
Case Studies
Building A Positive Work Environment
The value of a positive work environment
Effects of conflict in the workplace
Five causes of conflict
The five options for conflict resolution
The “two minute Model” of conflict resolution
Team building for positive results
Performance Management and Progressive Discipline
Developing performance standards
Setting and directing employee performance goals
Counseling employees on performance
Writing performance evaluations
Using progressive discipline in the workplace
Coaching and Motivating Your Team To Success
Employee/Manager responsibilities
Using the coaching model
Pitfalls to avoid
Improving your communication skills
Building your personal leadership style
Leading effective meetings
Putting it all together
Time Management
Understanding the concepts of time management
Improving your organizational skills
Overcoming the obstacles to effective time management
Learning how to effectively prioritize
Working with your team and boss to improve prioritization and communication
Who should attend?
Managers
Supervisors
Directors
Administrators
Young Professionals
Team and Project Leaders
Future Managers and Supervisors
Human Resource and labor Relations Professionals